Smooth Scroll Demo

  • Home
  • /
  • IT Services
  • /
  • Cloud IT Services

Cloud IT Services

Simply put, cloud computing is computing based on the internet. Where in the past, people would run applications or programs from software downloaded on a physical computer or server in their building, cloud computing allows people access to the same kinds of applications through the internet.

Benefits of cloud

Cloud-based services are ideal for businesses with growing or fluctuating bandwidth demands. If your needs increase it’s easy to scale up your cloud capacity, drawing on the service’s remote servers. Likewise, if you need to scale down again, the flexibility is baked into the service.
With cloud computing, if you’ve got an internet connection you can be at work. And with most cloud services offering mobile apps, you’re not restricted by which device you’ve got to hand.
Cloud computing cuts out the high cost of hardware. You simply pay as you go and enjoy a subscription-based model.
Lost laptops are a billion-dollar business problem. And potentially greater than the loss of an expensive piece of kit is the loss of the sensitive data inside it. Cloud computing gives you greater security when this happens. Because your data is stored in the cloud, you can access it no matter what happens to your machine. And you can even remotely wipe data from lost laptops so it doesn’t get into the wrong hands.
Businesses of all sizes should be investing in robust disaster recovery, but for smaller businesses this is often more an ideal than the reality.
The beauty of cloud computing is that the servers are off-premise and out of sight and out of your hair. Suppliers take care of them for you and roll out regular software updates – including security updates – so you don’t have to worry about wasting time maintaining the system yourself. Leaving you free to focus on the things that matter, like growing your business.
While the above points spell out the benefits of cloud computing for your business, moving to the cloud isn’t an entirely selfish act. When your cloud needs fluctuate, your server capacity scales up and down to fit. So, you only use the energy you need and you don’t leave oversized carbon footprints.

Please contact us today, we would welcome the opportunity to discuss your requirements.

RedKeyIT Levels of Support

Support Features
Hours SLA
Unlimited Use of the Service Desk (Remote)
Workstation Monitoring and Anti-Virus (Windows only)
Server Monitoring and Anti-Virus (Windows only)
Server Backups with monitoring
Onsite Support (exc Projects)
 
Gold
4 Hours SLA
Unlimited Use of the Service Desk (Remote)
Workstation Monitoring and Anti-Virus (Windows only)
Server Monitoring and Anti-Virus (Windows only)
Server Backups with monitoring
Onsite Support (exc Projects)
Silver
4 Hours SLA
Unlimited Use of the Service Desk (Remote)
Workstation Monitoring and Anti-Virus (Windows only)
Server Monitoring and Anti-Virus (Windows only)
Server Backups with monitoring
Onsite Support (exc Projects)
PAYG
4 Hours SLA
Unlimited Use of the Service Desk (Remote)
Workstation Monitoring and Anti-Virus (Windows only)
Server Monitoring and Anti-Virus (Windows only)
Server Backups with monitoring
Onsite Support (exc Projects)

RedKeyIT Pay As You Go (PAYG)

Our Pay As You Go (PAYG) IT support service is a great way to start working with RedKeyIT.

Use PAYG to put in place a minimum-level of protection, or to implement a transition in your business, before establishing a defined service-level, or as an add-on to a Standard or Premium service level when your business changes direction.

You can use PAYG to bridge between your Plan A and Plan B when things settle down.

PAYG is also great for businesses or IT teams needing a fluctuating level of complementary IT support and those who use us regularly but are not wishing to commit to a monthly contract - simply pay for the service you need.

This is also an ideal ad-hoc service for general one-off IT support issues, emergency support, consultation services and project work for companies with an existing IT department that require additional resources.

We provide for all types of organisations and recognise that small businesses change more quickly and may not want to commit to a monthly support contract.

We are ready to hit the ground running for your business IT situation.

Call now for the RedKey to unlocking resources.

We’re here when you need extra help or expertise right now, whether it’s an emergency that requires urgent remote support or a rapid onsite visit (such as a critical server failure) or just a one-off or intermittent issue that needs resolving.
If you need additional technical manpower for a project, or if you want to outsource the whole thing – we can help.
Common scenarios where we can assist include cover for holidays, sickness or other absence, while existing IT staff are on secondments or training, or after new project rollouts to provide extra cover.

What's included in our Managed IT Service?

Remote Support

Support for your users when you need it covering all IT & Infrastructure. Contact our in-house Service Desk team by telephone or email. Our Service Desk is manned by qualified technicians to ensure you’re back up to speed as quickly as possible.

Strategic Reviews

Quarterly performance reports to give you full insight into your IT against service levels, as well as future requirements, threats and opportunities.

Device Management

Asset tracking, including Hardware Lifecycle Management and oversight on everything in your Technology environment.

Infrastructure Management

24/7 monitoring for early detection and resolution across all devices. Patches and hotfixes applied to ensure computer performance remains optimal including managed backup for Level 2 & 3.

Supplier Management

We work with your 3rd party vendors to ensure the quickest path to resolution is available and the right brands are available for procurement at competitive prices.

Guaranteed SLA

Service Level Agreements ensure your issues are picked up quickly, by qualified engineers. Our SLAs are always guaranteed.

Security

Managed Antivirus & malware scanning are included as standard. Web Filtering and Monitoring are an optional extra.