We understand that your IT project has unique requirements. That's why we've developed a 4-step project management process. With continuous support from your dedicated IT project manager along the way, you and your team will see a successful project deployment.
Our Pay As You Go (PAYG) IT support service is a great way to start working with RedKeyIT.
Use PAYG to put in place a minimum-level of protection, or to implement a transition in your business, before establishing a defined service-level, or as an add-on to a Standard or Premium service level when your business changes direction.
You can use PAYG to bridge between your Plan A and Plan B when things settle down.
PAYG is also great for businesses or IT teams needing a fluctuating level of complementary IT support and those who use us regularly but are not wishing to commit to a monthly contract - simply pay for the service you need.
This is also an ideal ad-hoc service for general one-off IT support issues, emergency support, consultation services and project work for companies with an existing IT department that require additional resources.
We provide for all types of organisations and recognise that small businesses change more quickly and may not want to commit to a monthly support contract.
We are ready to hit the ground running for your business IT situation.
Call now for the RedKey to unlocking resources.
Support for your users when you need it covering all IT & Infrastructure. Contact our in-house Service Desk team by telephone or email. Our Service Desk is manned by qualified technicians to ensure you’re back up to speed as quickly as possible.
Quarterly performance reports to give you full insight into your IT against service levels, as well as future requirements, threats and opportunities.
Asset tracking, including Hardware Lifecycle Management and oversight on everything in your Technology environment.
24/7 monitoring for early detection and resolution across all devices. Patches and hotfixes applied to ensure computer performance remains optimal including managed backup for Level 2 & 3.
We work with your 3rd party vendors to ensure the quickest path to resolution is available and the right brands are available for procurement at competitive prices.
Service Level Agreements ensure your issues are picked up quickly, by qualified engineers. Our SLAs are always guaranteed.
Managed Antivirus & malware scanning are included as standard. Web Filtering and Monitoring are an optional extra.