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IT Relocations

In recent years, IT relocation has become integral to any office move and failed office relocation projects have become one of the most common causes of disaster recovery events. For an SME business to manage the relocation of its own IT and telephony infrastructure is a huge undertaking.

Businesses looking for IT support turn to RedKeyIT to oversee the relocation of their office IT because:

RedKeyIT’s helpful and experienced team will remove the burden from your IT relocation, guaranteeing a well-planned and well-executed transfer allowing you to carry on running your business.

Key Features

  • RedKeyIT provides you with comprehensive pre-move consulting.
  • Our IT relocation consultants advise on all areas including ordering new phone lines, the physical relocation of hardware and the setup of internet phone lines.
  • We’ll manage your phone line and internet migration, liaising with suppliers of Telephony, ISP, Alarms, CCTV.
  • RedKeyIT engineers will be onsite to supervise every aspect of your move, ensuring your business is operational on the Monday morning following the relocation.
  • We will communicate with you at every stage to ensure you know exactly what will be happening and when.
  • RedKeyIT takes ownership of your IT relocation project and our friendly engineers will keep you one step ahead of any potential issues.
  • We take steps to ensure disruption is minimised in the event of any unforeseen problems arising.

Allow us to help relieve you of the burden of your office move.

Call us today for your free consultation on 0345 2411 686 or email info@redkeyit.co.uk.

Please contact us today, we would welcome the opportunity to discuss your requirements.

RedKeyIT Levels of Support

Support Features
Hours SLA
Unlimited Use of the Service Desk (Remote)
Workstation Monitoring and Anti-Virus (Windows only)
Server Monitoring and Anti-Virus (Windows only)
Server Backups with monitoring
Onsite Support (exc Projects)
 
Gold
4 Hours SLA
Unlimited Use of the Service Desk (Remote)
Workstation Monitoring and Anti-Virus (Windows only)
Server Monitoring and Anti-Virus (Windows only)
Server Backups with monitoring
Onsite Support (exc Projects)
Silver
4 Hours SLA
Unlimited Use of the Service Desk (Remote)
Workstation Monitoring and Anti-Virus (Windows only)
Server Monitoring and Anti-Virus (Windows only)
Server Backups with monitoring
Onsite Support (exc Projects)
PAYG
4 Hours SLA
Unlimited Use of the Service Desk (Remote)
Workstation Monitoring and Anti-Virus (Windows only)
Server Monitoring and Anti-Virus (Windows only)
Server Backups with monitoring
Onsite Support (exc Projects)

RedKeyIT Pay As You Go (PAYG)

Our Pay As You Go (PAYG) IT support service is a great way to start working with RedKeyIT.

Use PAYG to put in place a minimum-level of protection, or to implement a transition in your business, before establishing a defined service-level, or as an add-on to a Standard or Premium service level when your business changes direction.

You can use PAYG to bridge between your Plan A and Plan B when things settle down.

PAYG is also great for businesses or IT teams needing a fluctuating level of complementary IT support and those who use us regularly but are not wishing to commit to a monthly contract - simply pay for the service you need.

This is also an ideal ad-hoc service for general one-off IT support issues, emergency support, consultation services and project work for companies with an existing IT department that require additional resources.

We provide for all types of organisations and recognise that small businesses change more quickly and may not want to commit to a monthly support contract.

We are ready to hit the ground running for your business IT situation.

Call now for the RedKey to unlocking resources.

We’re here when you need extra help or expertise right now, whether it’s an emergency that requires urgent remote support or a rapid onsite visit (such as a critical server failure) or just a one-off or intermittent issue that needs resolving.
If you need additional technical manpower for a project, or if you want to outsource the whole thing – we can help.
Common scenarios where we can assist include cover for holidays, sickness or other absence, while existing IT staff are on secondments or training, or after new project rollouts to provide extra cover.

What's included in our Managed IT Service?

Remote Support

Support for your users when you need it covering all IT & Infrastructure. Contact our in-house Service Desk team by telephone or email. Our Service Desk is manned by qualified technicians to ensure you’re back up to speed as quickly as possible.

Strategic Reviews

Quarterly performance reports to give you full insight into your IT against service levels, as well as future requirements, threats and opportunities.

Device Management

Asset tracking, including Hardware Lifecycle Management and oversight on everything in your Technology environment.

Infrastructure Management

24/7 monitoring for early detection and resolution across all devices. Patches and hotfixes applied to ensure computer performance remains optimal including managed backup for Level 2 & 3.

Supplier Management

We work with your 3rd party vendors to ensure the quickest path to resolution is available and the right brands are available for procurement at competitive prices.

Guaranteed SLA

Service Level Agreements ensure your issues are picked up quickly, by qualified engineers. Our SLAs are always guaranteed.

Security

Managed Antivirus & malware scanning are included as standard. Web Filtering and Monitoring are an optional extra.