Allow RedkeyIT to Access This Computer

For remote support from RedkeyIT, please download the Splashtop SOS Remote Support software to your desktop or laptop by clicking on the download button below as advised by your support technician and follow the instructions to allow us to help you solve your issue.

  • Click on the 'DOWNLOAD SPLASHTOP' button to download the support client

  • Launch the downloaded program. It may be in your Downloads folder

  • Give the 9-digit number to your IT admin

When you want to end the support session, be sure to quit the program. This ensures your computer cannot be remotely accessed further until you download and run the program again.

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